FAQ

UK: free Royal Mail Tracked 48 on orders of £50+ (after any discount), otherwise £2.99. EU: free tracked delivery on £60+ (≈ €69). Prices are in £ (GBP) for now; the bag shows the € guide price.

UK Tracked 48: 2–3 working days. Tracked 24: 1–2 working days (£4.99). Special Delivery: next working day by 1pm (£8.99). EU tracked: 3–7 working days depending on zone; EU Express courier 1–3 working days (£16.49 ≈ €18.96). Times are carrier estimates, not guarantees.

Yes. Plain, sealed packaging with no product names on the outside. Every order is tracked.

Sign up to our emails for 10% off your first order (one-time code). After your first order you get a code for 5% off your second. One discount code per order — they don't stack with each other, but they do stack with the share gram and 3g + 3g.

Rules differ by country. We are getting legal advice before launch — check the law where you live. Nothing here is legal advice.

On our own farms in Colombia. It is exclusive to Rooted Remedy — you won't find it anywhere else. We grow in our own greenhouses and indoor rooms and make everything in-house. Our story.

CBD flower from our own Colombian farms, with THC kept under the legal limit. Lab certificates are published on each product page as batches are tested.

No. Our products are not medicines and are not intended to diagnose, treat, cure or prevent any disease.

Card payments open at launch. Orders are paused right now while we get ready — sign up and we'll tell you when they open.

Share us on a public post or story, then paste the link in "Shared us?" in your bag. We drop a free 1g of flower (our pick) in that order — every order, every time, one per order, no minimum spend. Each share link works once, so post a fresh one next time. We check the post before it ships; if we can't see it, the gram comes off and we let you know. Label it #ad or #gifted.

Put 3g or more of any strain in your bag and we add 3g of that strain free, once per strain per order.

Unopened, sealed items within 14 days of delivery. Opened items can't come back unless faulty or wrong — then we replace or refund and cover postage. Full details: returns.

Adults 18+ only.